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Privacy Policy

Effective Date: December 3, 2024
Last Updated: December 3, 2024

Introduction
GIM Guide ("we," "our," or "us") is committed to protecting the privacy of its users. This Privacy Policy explains how we collect, use, store, and share information when you use our website (gimguide.org) and our Custom GPT for hospital guidelines related to electrolytes (the "Service"). By accessing or using the Service, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a. Personal Information
We do not require users to provide personal information to access the educational content or use the hospital guideline bot. However, if you contact us or provide feedback, we may collect your name and email address.

b. Usage Data
When using the Custom GPT, we may collect:

  • Queries submitted to the bot.

  • Anonymized interaction logs for improving accuracy and performance.

  • General data about usage patterns, such as timestamps and frequency of use.

c. Device Information

  • IP address.

  • Browser type and version.

  • Operating system and device details.

d. Cookies and Similar Technologies
We use cookies to improve user experience and monitor website performance. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use the collected information to:

  • Provide educational content through the website and Custom GPT.

  • Improve the accuracy and functionality of the hospital guideline bot.

  • Respond to user inquiries or technical issues.

  • Conduct analysis to enhance the Service.

We do not sell, rent, or share personal data for marketing purposes.

3. Sharing Your Information

We may share information in the following scenarios:

  • Service Providers: With trusted partners who assist in maintaining and improving the Service.

  • Legal Compliance: When required to comply with laws or respond to legal processes.

  • Anonymized Data: Sharing aggregated or anonymized data for research or analytics.

4. Data Retention

We retain usage data and logs from the Custom GPT for as long as necessary to improve and maintain the Service. Personally identifiable information will be deleted upon request or when no longer needed.

5. Security

We implement reasonable technical and organizational measures to safeguard data. However, no online system is completely secure, and users should exercise caution when sharing information.

6. Disclaimer of Liability

The hospital guideline bot is for educational purposes only. It is not a substitute for clinical judgment, professional advice, or the most current hospital or local trust guidelines. We are not liable for errors, omissions, or consequences resulting from the use of the bot or any content on the website.

Users should always consult local trust guidelines, NICE Guidelines, or their hospital protocols for definitive medical guidance.

7. Your Rights

Depending on your jurisdiction, you may have rights regarding your data, including:

  • Accessing, correcting, or deleting personal data.

  • Restricting or objecting to data processing.

To exercise these rights, contact us at Shawn.britto@outlook.com.

8. Third-Party Links

The website and Custom GPT may contain links to third-party websites or resources. We are not responsible for the privacy practices or content of these external sites.

9. Use by Minors

The Service is intended for healthcare professionals and students aged 18 and older. We do not knowingly collect personal information from individuals under 18.

10. Updates to This Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted with a "Last Updated" date, and continued use of the Service constitutes acceptance of the revised policy.

11. Contact Us

For questions or concerns regarding this Privacy Policy or data practices, please contact us at:

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